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Hot Line

052 270 4729 (24/7 WhatsApp & Calls)

Phone

04 247 0800 (6 am to 12 am)

Email

info@vestacare.ae

DOCTOR ON
CALL

Doctor on call

Request Call Back

or Just Call/Whatsapp  052 270 4729 

Request Call Back

or Just Call/Whatsapp  052 270 4729 

Doctor and Specialist Services at Home

At your home, your hotel or your work! Our emergency response team is there for you

Many times in our life, we feel the need to speak to our doctor. Most times this involves scheduling an appointment or reaching out to a medical facility that can be half a day, a day, a weekend, or a public holiday away from the time we need to speak to someone. Sometimes, this one phone call is all what it takes for a relief! Over 50,000 households in Dubai trust us every year to cater their needs and provide them with this initial assessment and the guidance towards the next steps in feeling better.

our DHA licensed team

Our DHA licensed clinical team of physicians and specialists are available around the clock

to cover your needs at your preferred location or through the phone.

We do not stop at “a doctor”, we provide a wide range of physicians and specialists to address your specific needs. All our team are experienced to address your individual symptoms and proceed with the clinical assessment required for your individual case. We mobilize General Practitioners, Family Medicine, Internal Medicine, Pediatrics specialists, Gynecology specialist, Geriatric Specialist, Clinical Psychologist, amongst others.

Insurance Process

General surgery is a surgical specialty that focuses on abdominal contents including esophagus, stomach, small intestine, large intestine, liver, pancreas, gallbladder, appendix and bile ducts, and often the thyroid gland.

Doctor Review

Our Doctor will review the patient's latest medical reports and visit the patient to evaluate the type and level of care required.

Pre Authorization

Based on the Doctor's detailed medical evaluation, approval will be requested for cashless treatment from the insurance company.

Services

Upon receipt of approval (pre-authorization) from the insurance company, Doctor will depute the necessary clinical staff after discussing with the patient.

Progress Report

Periodic progress report will be shared with the insurance company for insurance claim submission and future continuity of care.

Insurance Process

General surgery is a surgical specialty that focuses on abdominal contents including esophagus, stomach, small intestine, large intestine, liver, pancreas, gallbladder, appendix and bile ducts, and often the thyroid gland.

Our Process

Available 24/7/365

Our experienced customer support team is available 365/7/24 to answer your call or message and connect you to our physicians any time of the day

Direct Call & many other contact options

Your call to us is important and is answered by our clinical team according to your case and symptoms, we do not like intermediaries we are the ones to address your needs

Initial Assessmentat your doorstep

Up to 45minutes from your initial request our team can be at your doorstep anywhere in Dubai with the appropriate clinical subject matter expert to address you needs

Diagnosis, evaluation & treatment

We will complete all the steps of your initial assessment and we will design for you the next steps for treatment, further diagnosis or a referring facility when required

Common Symptoms

Cold, cough, flu-like symptoms and tiredness

Asthma bronchitis and pneumonia

Headaches, migraines, dizziness and insomnia

Heartburn, nausea and vomiting

Sinusitis, tonsillitis, tinnitus and nosebleed

Sprains, strains, back and joint pain

Abdominal pain, constipation and diarrhea

Allergies and food poisoning

High blood pressure and diabetes

STDs and urinary tract infection

Minor cuts, bruises, fractures, wounds and accidents

Eye infection, eye ache and ear wax

Our customer service specialist will book your query and shortly a member of our clinical team will reach out to you for your initial assessment. Our medical team will be at your doorstep within 45mins from your initial communication.

We will take all steps necessary to complete your assessment, inform you throughout the process of all the steps that we will take, arrange any further diagnosis needed and communicate clearly to you our course of actions and treatment.

Our customer service specialist

Why Choose Us?

Because we have the years of clinical expertise and wide range of specialists in our portfolio to initially assess your condition and take it to the next stage of diagnosis and treatment. Because your Out-Patient clinic also uses our services as well to address your needs, with our clinicians, at your house, hotel or workplace. Because we integrate the entire chain of Assessment – Diagnosis – Treatment 24/7/365 at your convenience. Because, when needed, we have available for you a wide range of medical facilities to effectively address your needs.

Our unique service points are as follows

Happy Customer

Excellent
Based on 52 reviews
Banibrata Dey
Banibrata Dey
2024-02-01
Trustindex verifies that the original source of the review is Google.
Very happy with service.
Chitra Arya
Chitra Arya
2024-01-25
Trustindex verifies that the original source of the review is Google.
Very professional and easy I must say ☀️👏🏼👏🏼
Jayessh B
Jayessh B
2024-01-20
Trustindex verifies that the original source of the review is Google.
I must commend on the very professional experience from my initial call and especially the nurse who took the test.
Monique Burger
Monique Burger
2024-01-18
Trustindex verifies that the original source of the review is Google.
From beginning to end they have been helpful and on time. Value for money service!
Hassan Bukhari
Hassan Bukhari
2024-01-11
Trustindex verifies that the original source of the review is Google.
Very professional experience with Vesta care! Recommended
Merrin Thomas
Merrin Thomas
2024-01-06
Trustindex verifies that the original source of the review is Google.
Highly recommend vests care service. Today, they do blood tests for my mother and 4-year-old baby in my home. when they reached, My baby was sleeping, I was a little anxious about how she would respond but thanks to Monaaf and Piumi.. Everything went smoothly.. Thank you so much..
Gofur Mirjasurov
Gofur Mirjasurov
2023-12-19
Trustindex verifies that the original source of the review is Google.
Nice economy best service
zunaira ashmal
zunaira ashmal
2023-12-14
Trustindex verifies that the original source of the review is Google.
I am completely impressed with vesta care professionalism and customer service. And price of test is also very reasonable as compared to other clinic. Really impressed
arshad shaikh
arshad shaikh
2023-11-13
Trustindex verifies that the original source of the review is Google.
Vesta care are just fantastic, well never expected to have such a great service and experience. Will definitely recommend to my friends and dear ones.

Frequently Asked Question

Our medical team and our referral medical laboratory are working 24/7 for 365 days in any year and are both located in Dubai. Your samples are collected and transported around the clock within the DHA guidelines for sample transportation and storage and the tests are executed, in-house and in Dubai. We perform these services in-house and in Dubai and these are the factors that guarantee our results turn-around times!

Your results are validated by our Clinical Pathologists and Laboratory technicians and clinically correlated before being released by our Medical Laboratory in Dubai. Your reports will be indicating the ranges as well as the meaning of this ranges in accordance with quality accreditation requirements. Still, us not being intermediaries, our Doctors and clinicians are available to you for a medical evaluation of your results or cover any queries and concerns you might have. 

We are a DHA licensed medical provider, equipped with the required approvals to perform these services while our medical staff is licensed by DHA and trained to perform these services. Additionally, our medical laboratories are Licensed and Accredited to perform these tests, in compliance with highest international clinical standards. These two, safeguard the end-to-end compliance, accuracy and reliability of the testing at Home. 

Simply, we do not rely on intermediaries. We own and operate ALL assets involved in the process, end-to-end. From our direct patient CRM, to our licensed sample collection facilities and the analysis in our affiliated medical laboratory. We are clinicians we over 20 years presence in the community. 

There can be substantial health hazards of performing medical acts without involving a licensed medical facility with licensed practitioners. We, at Vesta Care, carry all the required licenses, trained and licensed medical staff, as well as the required insurances to ensure a smooth experience and clinically robust medical act, bringing standards that are followed by the world’s most reputable facilities, are accredited by quality bodies and licensed by the local authority in Dubai.