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Doctor On
Call

Doctor On
Call

Doctor On
Call

Request Call Back

or Just Call/Whatsapp  052 270 4729 

Request Call Back

or Just Call/Whatsapp  052 270 4729 

Doctor and Specialist Services at Home

At your home, your hotel or your work! Our emergency response team is there for you.

Many times in our life, we feel the need to speak to our doctor. Most times this involves scheduling an appointment or reaching out to a medical facility that can be half a day, a day, a weekend, or a public holiday away from the time we need to speak to someone. Sometimes, this one phone call is all what it takes for a relief! Over 50,000 households in Dubai trust us every year to cater their needs and provide them with this initial assessment and the guidance towards the next steps in feeling better.

Our experienced Patient Relations officers are here to receive your message or call throughout the day, night or public holidays and forward your query to the right licensed clinical expert within our team and address your needs within a few minutes from you reaching out. 

our DHA licensed team

An experienced and licensed by DHA clinical team

Covering your needs at your preferred location or through the phone around the clock!

We do not stop at “a doctor”, we provide a wide range of physicians and specialists to address your specific needs. All the members of our team are experienced to address your individual symptoms and proceed with the clinical assessment required for your individual case. We mobilize General Practitioners, Family Medicine, Internal Medicine, Pediatrics specialists, Gynecology specialist, Geriatric Specialist, Clinical Psychologist, amongst others.

Most importantly, our team is available at your location or virtually through our electronic platforms around the clock.

Our Insurance Process

We are covering the UAE’s leading insurances for all your home healthcare needs and handle end-to-end process for you. Our doctor will review the patient’s latest medical reports and visit the patient to evaluate the type and level of care required, we will assist the patient in getting a pre authorization. During and after administering services, we will share regular progress reports with the insurance company.

Doctor Review

Our Doctor will review the patient's latest medical reports and visit the patient to evaluate the type and level of care required.

Pre Authorization

Based on the Doctor's detailed medical evaluation, approval will be requested for cashless treatment from the insurance company.

Services

Upon receipt of approval (pre-authorization) from the insurance company, Doctor will depute the necessary clinical staff after discussing with the patient.

Progress Report

Periodic progress report will be shared with the insurance company for insurance claim submission and future continuity of care.

Insurance Process

We are covering the UAE’s leading insurances for all your home healthcare needs and handle end-to-end process for you. Our doctor will review the patient’s latest medical reports and visit the patient to evaluate the type and level of care required, we will assist the patient in getting a pre authorization.

Doctor Review
Our Doctor will review the patient's latest medical reports and visit the patient to evaluate the type and level of care required.
Pre Authorization
Based on the Doctor's detailed medical evaluation, approval will be requested for cashless treatment from the insurance company.
Services
Upon receipt of approval (pre-authorization) from the insurance company, Doctor will depute the necessary clinical staff after discussing with the patient.
Progress Report
Periodic progress report will be shared with the insurance company for insurance claim submission and future continuity of care.

It is that Simple!

Available 24/7/365

Our experienced patient support team is available 365/7/24 to answer your call or message and connect you to our physicians any time of the day

Direct Call & many other contact options

Your call to us is important and is answered by our clinical team according to your case and symptoms, we do not refer you to intermediaries, we are the ones to address your needs

Initial Assessmentat your doorstep

Within 30 to 45minutes from your initial request our team can be at your doorstep anywhere in Dubai with the appropriate clinical subject matter expert to address you needs

Diagnosis, evaluation & treatment

We will your initial assessment and design for you the next steps for the diagnosis and treatment, delivering your medicines and even your Sick Leave Certificate issued under our DHA license.

Doctor Available 24/7/365
Our experienced customer support team is available 365/7/24 to answer your call or message and connect you to our physicians any time of the day
Direct Call & manyother contactoptions
Your call to us is important and is answered by our clinical team according to your case and symptoms, we do not like intermediaries we are the ones to address your needs
Initial Assessmentat your doorstep
Up to 45minutes from your initial request our team can be at your doorstep anywhere in Dubai with the appropriate clinical subject matter expert to address you needs
Diagnosis, evaluation & treatment
We will complete all the steps of your initial assessment and we will design for you the next steps for treatment, further diagnosis or a referring facility when required

Common Symptoms for contacting us

Cold, cough, flu-like symptoms and tiredness

Asthma bronchitis and pneumonia

Headaches, migraines, dizziness and insomnia

Heartburn, nausea and vomiting

Sinusitis, tonsillitis, tinnitus and nosebleed

Sprains, strains, back and joint pain

Abdominal pain, constipation and diarrhea

Allergies and food poisoning

High blood pressure and diabetes

STDs and urinary tract infection

Minor cuts, bruises, fractures, wounds and accidents

Eye infection, eye ache and ear wax

Our patient service specialists have the required training to assess your call and connet you with the right clinician within our team. 

Our company is fully integrated with Electronic Medical Records (EMR) software that is connected with NABITH and your data are fully protected under the rules and regulations of Ministry of Health and Dubai Health Authority (DHA), same as it would have been in any clinic or hospital. 

We have the electronic qualifications to register and book your appointment within minutes from your call, but most importantly, to have a complete audit trail of your patient experience ensuring nothing is lost in our process.

Being an expert in remote medical services, we warrant a smooth, flexible and fully compliant experience for our patients, any day and hour of the year and anywhere in Dubai. 

Our customer service specialist

Why choose Vesta Care?

Because we have the years of clinical expertise and wide range of specialists in our portfolio to initially assess your condition and take it to the next stage of diagnosis and treatment. Because your Out-Patient clinic also uses our services as well to address your needs, with our clinicians, at your house, hotel or workplace. Because we integrate the entire chain of Assessment – Diagnosis – Treatment 24/7/365 at your convenience. Because, when needed, we have available for you a wide range of medical facilities to effectively address your needs.

What makes Vesta Care unique

Happy Customer

Excellent
Based on 52 reviews
Banibrata Dey
Banibrata Dey
2024-02-01
Trustindex verifies that the original source of the review is Google.
Very happy with service.
Chitra Arya
Chitra Arya
2024-01-25
Trustindex verifies that the original source of the review is Google.
Very professional and easy I must say ☀️👏🏼👏🏼
Jayessh B
Jayessh B
2024-01-20
Trustindex verifies that the original source of the review is Google.
I must commend on the very professional experience from my initial call and especially the nurse who took the test.
Monique Burger
Monique Burger
2024-01-18
Trustindex verifies that the original source of the review is Google.
From beginning to end they have been helpful and on time. Value for money service!
Hassan Bukhari
Hassan Bukhari
2024-01-11
Trustindex verifies that the original source of the review is Google.
Very professional experience with Vesta care! Recommended
Merrin Thomas
Merrin Thomas
2024-01-06
Trustindex verifies that the original source of the review is Google.
Highly recommend vests care service. Today, they do blood tests for my mother and 4-year-old baby in my home. when they reached, My baby was sleeping, I was a little anxious about how she would respond but thanks to Monaaf and Piumi.. Everything went smoothly.. Thank you so much..
Gofur Mirjasurov
Gofur Mirjasurov
2023-12-19
Trustindex verifies that the original source of the review is Google.
Nice economy best service
zunaira ashmal
zunaira ashmal
2023-12-14
Trustindex verifies that the original source of the review is Google.
I am completely impressed with vesta care professionalism and customer service. And price of test is also very reasonable as compared to other clinic. Really impressed
arshad shaikh
arshad shaikh
2023-11-13
Trustindex verifies that the original source of the review is Google.
Vesta care are just fantastic, well never expected to have such a great service and experience. Will definitely recommend to my friends and dear ones.

Frequently Asked Questions

Our doctors can diagnose and treat a wide range of conditions, perform physical examinations, prescribe medications, provide follow-up care, and offer personalized health advice. They can also assist with managing chronic illnesses and coordinate care with other healthcare providers if needed.

Scheduling a home visit is simple. You can book an appointment through our website, by calling our customer service hotline, or simply by sending is a WhatsApp message. 

We are a DHA licensed medical provider, equipped with the required approvals to perform these services while our medical staff is licensed by DHA and trained to perform these services. Additionally, our medical staff, laboratories are Licensed and Accredited to perform these tests, in compliance with highest international clinical standards. These two, safeguard the end-to-end compliance, accuracy and reliability of the testing at Home. 

Many insurance plans cover home visit services. We recommend checking with your insurance provider to confirm your coverage. Our customer service team can also assist you in understanding your benefits and submitting claims.

During a home visit, the doctor will conduct a thorough assessment, just like in a clinic. This includes discussing your medical history, performing a physical examination, and providing any necessary treatments or prescriptions. The doctor will ensure you are comfortable and answer any questions you may have.