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Hot Line

052 270 4729 (24/7 WhatsApp & Calls)

Phone

04 247 0800 (6 am to 12 am)

Email

info@vestacare.ae

Doctor on Call

Doctor on Call

Doctor on call

Request Call Back

or Just Call/Whatsapp  052 270 4729 

Request Call Back

or Just Call/Whatsapp  052 270 4729 

Doctor and Specialist Services at Home

At your home, your hotel or your work! Our emergency response team is there for you
Many times in our life, we feel the need to speak to our doctor. Most times this involves scheduling an appointment or reaching out to a medical facility that can be half a day, a day, a weekend, or a public holiday away from the time we need to speak to someone. Sometimes, this one phone call is all what it takes for a relief! Over 50,000 households in Dubai trust us every year to cater their needs and provide them with this initial assessment and the guidance towards the next steps in feeling better.
our DHA licensed team

Our DHA licensed clinical team of physicians and specialistsare available around the clock

to cover your needs at your preferred location or through the phone.
We do not stop at “a doctor”, we provide a wide range of physicians and specialists to address your specific needs. All our team are experienced to address your individual symptoms and proceed with the clinical assessment required for your individual case. We mobilize General Practitioners, Family Medicine, Internal Medicine, Pediatrics specialists, Gynecology specialist, Geriatric Specialist, Clinical Psychologist, amongst others.

Insurance Process

General surgery is a surgical specialty that focuses on abdominal contents including esophagus, stomach, small intestine, large intestine, liver, pancreas, gallbladder, appendix and bile ducts, and often the thyroid gland.

Doctor Review

Our Doctor will review the patient's latest medical reports and visit the patient to evaluate the type and level of care required.

Pre Authorization

Based on the Doctor's detailed medical evaluation, approval will be requested for cashless treatment from the insurance company.

Services

Upon receipt of approval (pre-authorization) from the insurance company, Doctor will depute the necessary clinical staff after discussing with the patient.

Progress Report

Periodic progress report will be shared with the insurance company for insurance claim submission and future continuity of care.

Our Process

Available 24/7/365

Our experienced customer support team is available 365/7/24 to answer your call or message and connect you to our physicians any time of the day

Direct Call & manyother contactoptions

Your call to us is important and is answered by our clinical team according to your case and symptoms, we do not like intermediaries we are the ones to address your needs

Initial Assessmentat your doorstep

Up to 45minutes from your initial request our team can be at your doorstep anywhere in Dubai with the appropriate clinical subject matter expert to address you needs

Diagnosis, evaluation & treatment

We will complete all the steps of your initial assessment and we will design for you the next steps for treatment, further diagnosis or a referring facility when required

Common Symptoms

Most of the phone calls we receive have the same broad symptoms, we are well equipped to address those within a short time from your communication to us
Cold, cough, flu-like symptoms and tiredness

Cold, cough, flu-like symptoms and tiredness

Asthma bronchitis and pneumonia

Asthma bronchitis and pneumonia

Headaches, migraines, dizziness and insomnia

Heartburn, nausea and vomiting

Heartburn, nausea and vomiting

Sinusitis, tonsillitis, tinnitus and nosebleed

Sinusitis, tonsillitis, tinnitus and nosebleed

Sprains, strains, back and joint pain

Abdominal pain, constipation and diarrhea

Abdominal pain, constipation and diarrhea

Allergies and food poisoning

Allergies and food poisoning

High blood pressure and diabetes

High blood pressure and diabetes

STDs and urinary tract infection

STDs and urinary tract infection

Minor cuts, bruises, fractures, wounds and accidents

Eye infection, eye ache and ear wax

Eye infection, eye ache and ear wax

Our customer service specialist

Our customer service specialist will book your query and shortly a member of our clinical team will reach out to you for your initial assessment. Our medical team will be at your doorstep within 45mins from your initial communication.

We will take all steps necessary to complete your assessment, inform you throughout the process of all the steps that we will take, arrange any further diagnosis needed and communicate clearly to you our course of actions and treatment.

Why choose Vesta Care?

for your Doctor-on-Call needs?
Because we have the years of clinical expertise and wide range of specialists in our portfolio to initially assess your condition and take it to the next stage of diagnosis and treatment. Because your Out-Patient clinic also uses our services as well to address your needs, with our clinicians, at your house, hotel or workplace. Because we integrate the entire chain of Assessment – Diagnosis – Treatment 24/7/365 at your convenience. Because, when needed, we have available for you a wide range of medical facilities to effectively address your needs.

Our unique service points are as follows